Services and Service Area

Rockies Cleanouts provides junk removal, property cleanouts, light demolition, hauling, and related services throughout the greater Denver area, including Denver, Lakewood, Littleton, Arvada, Centennial, Aurora, and surrounding Colorado communities.

Services are scheduled in advance. An estimate is provided before work begins, and the scope of work is determined based on the information available at the time of the estimate and conditions observed at the property.

Availability, service scope, and the ability to accept specific materials may vary by location and project conditions.

Estimates, Pricing and Payment

Pricing is based on factors that may include the type and volume of materials, labor required, accessibility, loading conditions, and other site-specific requirements.

An initial estimate may change if the actual load size, materials, labor, or access conditions differ from what was originally described. Any material change to the estimated price should be discussed with the customer before the additional work proceeds.

Unless otherwise agreed upon in writing, payment is due at the time of service. Accepted payment methods include cash, credit card, and check.

Scheduling and Service Conditions

Appointment dates and arrival windows are coordinated in advance. Timing may be affected by weather, traffic, site conditions, or changes to earlier jobs. We will make reasonable efforts to communicate material scheduling changes.

Customers should provide accurate information about the location, materials, approximate quantity, and any conditions that could affect safe access or removal.

Cancellations and Rescheduling

Please contact us as soon as possible if you need to cancel or reschedule an appointment. This allows our team to adjust the schedule and make the time available for other customers.

If a crew has already been dispatched or travel has begun, a cancellation fee may apply. Any applicable fee should be communicated to the customer.

Items We Cannot Accept

For safety, environmental, disposal, and legal reasons, certain materials cannot be removed or transported as part of a standard service. Examples include:

• Hazardous waste, chemicals, fuels, paints, and solvents
• Asbestos and materials suspected to contain asbestos
• Pressurized containers and other materials that present a transportation hazard
• Biohazardous or infectious materials
• Any material prohibited or restricted by applicable law or disposal-facility rules

Property Access and Customer Responsibilities

Customers are responsible for ensuring they have the authority to authorize removal of the items identified for service and for providing lawful access to the work area.

Please identify any items that must remain on the property before work begins. Valuables, important documents, and personal belongings that are not intended for removal should be separated from the materials to be hauled away.

Customers should notify the crew about known hazards, fragile surfaces, restricted access, or other conditions that may affect safe performance of the work. If conditions differ materially from those described, the service scope or estimate may need to be revised.

Care, Damage and Liability

Rockies Cleanouts aims to perform every job carefully and professionally. Customers should report concerns about damage or service performance promptly so they can be reviewed.

To the fullest extent permitted by applicable law, Rockies Cleanouts is not responsible for indirect, incidental, special, or consequential damages. To the fullest extent permitted by applicable law, any liability found in connection with a particular service is limited to the amount paid for that service.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Website Content and Intellectual Property

Unless otherwise indicated, the text, images, graphics, logos, and other content on rockiescleanouts.com belong to Rockies Cleanouts or its licensors and are protected by applicable intellectual property laws.

You may view the website for personal, informational purposes. You may not reproduce, republish, distribute, or commercially use website content without prior written permission, except as permitted by law.

Privacy and Personal Information

We use information submitted through our website or during service communications to respond to inquiries, prepare estimates, coordinate appointments, complete services, and communicate with customers.

For more information about our information practices, please read the Rockies Cleanouts Privacy Policy.

SMS Terms and Conditions

By providing your phone number and checking the SMS opt-in box on our website forms, you consent to receive text messages from Rockies Cleanouts LLC regarding customer service, scheduling, and project updates. Consent to receive text messages is not required to purchase services.

Questions About These Terms

For questions about these Terms of Service, an estimate, or an upcoming appointment, please contact Rockies Cleanouts at (303) 484-1191 or info@rockiescleanouts.com.

Denver, Colorado.